What is the warranty or guarantee on the Flat Top?Updated 9 months ago
What is the warranty or guarantee on the Flat Top?
We offer a lifetime replacement warranty on the Flat Top guaranteeing it against any defects in material or workmanship.
Steelmade Cookware is warranted to the purchaser to be free from defects in material and workmanship at the time of purchase. Small cosmetic blemishes inherent to metal fabrication and hand finishing which do not affect the performance of the cookware are not covered. This warranty extends from the date of purchase, for the lifetime of the original owner. This limited lifetime warranty is exclusive of all other warranties expressed or implied, and is limited to the lifetime of the original purchaser. This warranty is made by Steelmade Cookware, and no other person or entity.
For this warranty to apply, the owner must follow use and care instructions provided with the product. Warranty covers normal household use, but does not include damage from use in commercial establishments, abuse, neglect, abnormal wear, overheating, or any use not consistent with the directions included with the cookware.
Defective cookware will be repaired or replaced at Steelmade’s option, free of charge, with a similar product or one of equal value if the defective product is no longer in production.