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  1. Steelmade Cookware
  2. General
  3. Order Questions

Order Questions

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  • What is LTL Freight Shipping?
  • How do I return an order?
  • What if the estimated ship date is blank on my order confirmation email?
  • Why was my order cancelled for suspected fraud?
  • Return Shipping Fees
  • How do I change the payment method on an existing QuadPay order?
  • How can I change my delivery address after an order has shipped?
  • What notifications will I receive when I place an order?
  • Do you ship to Canada?
  • Help With QuadPay Payment Plans
  • I received a delivery email or tracking information that shows my package was delivered but I can’t find it?
  • How do I redeem my Rewards Points on my order?
  • How can I track my order status?
  • How do I return an order?
  • How long does it take to receive an order after it ships?
  • What is the order return policy?
  • How long does it take for orders to ship?
Steelmade Cookware