How to Add Items to an Order You’ve Already Placed

If you’d like to add items to an order you’ve already placed, here’s what you need to know and how to proceed.

Step 1: Check the Order Status

Before attempting to add items, verify the status of your order:

Unshipped Orders: If your order hasn’t been shipped yet, we may be able to add items.
Shipped Orders: If your order has already been shipped, additional items must be placed as a new order.

Step 2: Contact Our Support Team

To request changes to your existing order, reach out to our support team as soon as possible. Provide the following details:

Order Number: Found in your order confirmation email.
Items to Add: Specify the name(s) and quantity of the items you’d like to add.
Contact Options:
- Email: [email protected]
- Phone: (Insert support phone number)
- Live Chat: Available during business hours on our website.

Step 3: Payment for Additional Items

Additional Payment: Our support team will process payment for the added items separately if the original order has already been charged.
Order Adjustment: If possible, we’ll adjust your original order to include the added items.

Step 4: Shipping Changes

Adding items to your order may adjust shipping costs or timelines. Our support team will inform you of any changes and confirm before processing the addition.

Important Notes

Timing is Critical: Changes can only be made if the order hasn’t already been processed for shipping. Contact us promptly to increase the chances of successful adjustments.
New Order for Shipped Items: If your order has already shipped, the additional items must be placed as a new order.

Frequently Asked Questions

Q: Can I add items to my order after it’s shipped?
A: No, once an order has shipped, changes cannot be made. You’ll need to place a new order for additional items.

Q: Will adding items delay my order?
A: Depending on the status of your order and the availability of the added items, there may be a slight delay. Our support team will notify you if this happens.

Q: How will I know the updated order total?
A: Our support team will provide a new order summary, including any additional charges for items or shipping.

We’re here to help make your order adjustments as seamless as possible. Reach out to us anytime for assistance!